Connect with decision-makers at companies running Freshdesk. ELP Data's verified Freshdesk contact database gives your sales and marketing team direct access to 62,800 organisations using Freshdesk worldwide.
Free sample · 62,800 companies · 24hr delivery
Freshdesk is a leading Customer Support Software platform currently deployed by 62,800 companies worldwide. Organisations across Technology, E-commerce, Financial Services represent the strongest user base, making Freshdesk contacts a high-value segment for complementary solution providers, implementation partners, and specialist consulting firms targeting this technology community.
ELP Data's verified Freshdesk users list gives your sales and marketing team direct access to 62,800 confirmed companies running Freshdesk in their technology stack. Each record is verified to 97% accuracy with quarterly data refreshes and includes the contact's full name, direct email address, phone number, LinkedIn profile URL, job title, seniority level, company name, company size, industry classification, annual revenue band, and geographic location — everything your team needs to run a targeted outreach campaign from day one.
The typical Freshdesk buyer and decision-maker profile includes VP Customer Success, Support Manager, Freshdesk Administrator — professionals with direct budget authority and technology purchasing influence at their organisations. These contacts are actively evaluating software solutions, services, and tools that integrate with, extend, or complement their existing Freshdesk environment, making them highly receptive to relevant B2B outreach from vendors who understand the Freshdesk ecosystem and the challenges it presents.
Companies that purchase the Freshdesk users list from ELP Data use it for a wide range of B2B sales and marketing campaigns: selling complementary software integrations and platform extensions, offering Freshdesk implementation and customisation consulting services, promoting training and certification programmes, running account-based marketing campaigns segmented by industry vertical or company revenue, targeting companies approaching contract renewal cycles, and executing competitive displacement campaigns. The list can be filtered by country, company size, revenue band, industry vertical, job title, and seniority level to precisely match your ideal customer profile.
Freshdesk users face specific challenges that make them receptive to vendors, consultants, and service providers who understand their environment.
Growing support teams need to reduce ticket volume through self-service, chatbots, and proactive outreach. AI deflection tools and knowledge management platforms find strong demand among Freshdesk users.
Providing consistent support quality across email, chat, phone, and social channels through Freshdesk Omnichannel requires careful workflow design and ongoing agent training.
Configuring meaningful SLA policies and ensuring agents consistently meet response and resolution targets requires robust reporting and escalation workflows.
Connecting Freshdesk with HubSpot, Salesforce, or other CRM platforms to give agents full customer context requires integration tools and ongoing data sync management.
These are the most common reasons B2B teams target Freshdesk users with ELP Data.
Target VP Customer Success and CX Operations Managers with AI chatbots, voice automation, and self-service portal solutions that reduce Freshdesk ticket volumes.
Sell conversation analytics, QA automation, and CSAT measurement tools to Customer Service Directors tracking support quality in Freshdesk.
Offer support team scheduling, forecasting, and shift management tools to Technical Support Managers managing multi-shift helpdesk operations.
Target Head of Support with knowledge base management, AI content generation, and FAQ optimisation tools that improve agent and customer self-service.
| Company | Job Title | Industry | Location | |
|---|---|---|---|---|
| Notion Labs | Head of Support | SaaS Technology | San Francisco, CA | h***@notion.so |
| Loom Inc. | Customer Experience Manager | Video Technology | San Francisco, CA | c***@loom.com |
| Razorpay | VP Customer Success | Fintech | Bengaluru, India | v***@razorpay.com |
| CarDekho Group | Customer Service Director | Automotive E-commerce | Gurugram, India | c***@cardekho.com |
| Byju's | Technical Support Manager | EdTech | Bengaluru, India | t***@byjus.com |
Sample data shown for illustration. Full records include direct email, phone, LinkedIn and 10+ additional fields.
Understanding which industries drive Freshdesk adoption helps you prioritise outreach to the most relevant company profiles within the 62,800 organisations in this list.
These are the specific roles that buy, implement, and manage Freshdesk — the contacts included in this list.
Every Freshdesk contact in your list includes these verified data fields, delivered in a clean CSV or Excel file within 24 hours.